PRISMHow satisfied are audiences, by category?
Compare post-event ratings by category where there is enough feedback to report. The view describes the people who responded, not every person who attended.
Echo
Available in the dashboard
What audiences say after the event.
Sales show a choice. Feedback adds a view of the experience that followed. Explore ratings and cancellations in a shared market context.
PRISM / ECHOA closer look
Illustrative audience rating
4.3 / 5Read the pattern alongside the number of responses. A rating alone cannot tell the whole story.
◇ Illustrative preview · not live market data
A question is where it starts.
Possible lines of enquiry. The questions that matter most would be defined with your team.
Is the experience improving year on year?
Follow category-level changes year on year. Review participation and event mix before treating a change in the average as a change in the underlying experience.
How many responses support each rating, and how has the sample changed?
Check the number of responses behind each average and the change in sample size. For cancellation counts and affected paid tickets, continue to Openings.
Know what you are looking at.
Reviews are voluntary and may not represent the full audience. Cancellation figures describe recorded event status and tickets sold, not the reason for cancellation or a measure of financial loss.
Post-event ratings and their response dates; cancellation context in Pulse.
Echo compares post-event ratings, the share of four- and five-star responses and sample sizes, by category and against last year. It describes respondents, not every attendee. The related cancellation view is in Pulse and counts affected paid tickets, not unique people or refunds.
The rhythm / Monthly◇
An aggregate view. A protected relationship.
The government view protects individual customers and businesses. It does not disclose named events, organisers, venues or artists. Small or concentrated groups are withheld.